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transactions seem to be duplicated on Barclays Bank

  • 4 September 2019
  • 4 replies
  • 75 views

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Hi,
I just checked my transactions and their seem to be a discrepancy between what Slide has and my Barclays bank account. It seems like today's transactions are being duplicated.

Could you please let me know if that is the case and help me to correct that, please

Thanks Suzie
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Best answer by Claudia 27 September 2019, 09:50

Hello Suzi,

I would like to inform you that the issue is fixed and if you download the latest version from the App store it will fix your issue.

Many thanks,

Claudia
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4 replies

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Hi Suzie,

Thank you for getting in touch with us.
We are investigating your described scenario at the moment and as soon as I have an update I will let you.

Many thanks for your patience.

Claudia
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Hi Suzie,

Just a quick updated.

We found the root cause and our developers are working on a fix. As soon as it is available I will let you know.
If you have any further questions, please do not hesitate to contact me via the Community.

Thanks, Claudia
Badge +2
Hello Suzi,

I would like to inform you that the issue is fixed and if you download the latest version from the App store it will fix your issue.

Many thanks,

Claudia
Userlevel 1
Badge +1
Hi Claudia,

Thanks for the information, I will download the latest app.

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